Refund and Returns Policy

Thank you for shopping with us! We hope you’re delighted with your purchase. If for any reason you’re not completely satisfied, our Return and Refund Policy is here to help.

1. Returns

1.1 Eligibility for Returns

• Products can be returned within [30] days of receipt for a full refund, provided they are in their original condition, unused, and in the original packaging.
• Certain items are not eligible for returns, including but not limited to: [list non-returnable items such as perishable goods, custom-made items, etc.].

1.2 Return Process

• To initiate a return, please contact our customer service team at [email address] or [phone number]. Provide your order number and reason for return.
• We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.

1.3 Return Shipping

• You are responsible for the cost of return shipping unless the item is defective or the return is due to an error on our part.
• We recommend using a trackable shipping service or purchasing shipping insurance for returns. We are not responsible for items lost or damaged in transit.

2. Refunds

2.1 Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within [7-10] business days and will be issued to the original method of payment.

2.2 Partial Refunds

• Partial refunds may be issued for items that are not in their original condition, are damaged, or are missing parts not due to our error.

3. Exchanges

3.1 Eligibility for Exchanges

• Exchanges are accepted for items of equal or lesser value within [30] days of receipt. If you wish to exchange for a different product or a higher value, a new order must be placed.

3.2 Exchange Process

• To request an exchange, please contact our customer service team at [email address] or [phone number]. Include your order number and the item you wish to exchange.

4. Defective or Incorrect Items

4.1 Reporting Issues

• If you receive a defective or incorrect item, please contact us within [7] days of receipt. We will arrange for a replacement or a full refund, including any shipping costs.

5. Cancellation Policy

5.1 Order Cancellation

• Orders can be canceled within [24 hours] of placement. After this period, we may not be able to process cancellations, but we will do our best to accommodate your request.

6. Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us at:

• Email: ahadhussainsharif@gmail.com
• Phone: 03495077738

7. Policy Changes

We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

Thank you for shopping with us!